FAQs

Yes, we do. Our partners include Latitude, Humm, Afterpay and Zippay. Our interest-free terms range from 3 months to 24 months, depending on the equipment purchased and the purchase amounts. Please contact us if you require assistance in finding the most appropriate option for you.

Note: We reserve the right to not offer finance on some products.

There is a shipping calculator on 99% of our items – simply enter your postcode for a quote on a single product. If you wish to receive a freight quote for multiple products, add all the products to your cart and use the shipping calculator at the checkout.

Once payment is made allow 48 hours for order processing. Depending on which warehouse location orders are being processed from this can take up to 7 days for dispatch.

Once your order is booked with the courier allow 2 to 7 business days*. The actual time in transit depends on where the item is being sent from and where it is going. For most of the East Coast and Adelaide, it is usually 2-5 business days for delivery time. Perth, Darwin and Tasmania are usually 5-10 business days, depending on the exact location.

Once your order has been dispatched, the freight company’s computer system will send you an automated email with all the information that you need to track your order, but you can always contact us if you have any questions.

If you have not received tracking details after 7 days please reach out to our customer service team.

Please contact us for more information.

*Special orders or items that are not in stock may take up to 14 business days, or longer in special circumstances.

You will receive a ‘ready to pick up’ email and SMS (if opted in to receive)  from Evolution Fitness Equipment Online.

Please present the following:

• Your valid photo ID
• Your order confirmation number from Evolution Fitness Online

Yes, we do. We have a team of experts located in  Melbourne and Sydney. Please contact us to discuss your specific requirements and to receive a quote for your installation.

We are confident that we have the most competitive advertised prices in Australia however, if you see a cheaper in stock item advertised price send us an email with the details and copy of the quote to [email protected]

Yes we do! Regular maintenance is the key keeping your equipment in great shape for as long as possible. Please click here for more information.

Email order confirmations are emailed out once the order is successfully placed. If your order confirmation is not showing in your inbox please check your spam folder.