Once your order has been dispatched, you will receive an email with tracking information. You can use this information to monitor the status of your delivery. If you haven’t received tracking details within 7 days of placing your order, please contact our customer service team at hello@evolutionfitnessequipment.com.au.

After placing your order, you should receive an email confirmation. If you don’t see it in your inbox, please check your spam or junk mail folders. If you still can’t find it, contact our customer service team at hello@evolutionfitnessequipment.com.au for assistance.

If you need to make changes to your order, please contact our customer service team as soon as possible at hello@evolutionfitnessequipment.com.au. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

If you need to update your shipping address, please contact our customer service team immediately at hello@evolutionfitnessequipment.com.au. Provide your order number and the correct address details. We will confirm if the change can be made before your order is dispatched.

During the checkout process, you will have the opportunity to enter a discount code. Simply input the code in the designated field and click ‘Apply’ to see the discount reflected in your order total.

Our return policy allows for credits or exchanges within 7 days of delivery, at our discretion, provided the item is in its original condition and packaging. Refunds are not offered for change of mind. For more information, please visit our returns and exchanges page.

To initiate a return or exchange, please contact our customer service team within 7 days of delivery at hello@evolutionfitnessequipment.com.au with your order number and the reason for the return. We will provide you with instructions on how to proceed.